How to fix: Outlook 2016 for Mac requires activation Published on 2015-08-11 When Mac users try to run Outlook 2016 for Mac it said “Outlook required to be activated”.
Mac and Windows both use Outlook and store user’s data locally. Outlook for Mac stores user OLM file format to store data whereas Outlook for Windows uses PST (.pst) file. Microsoft Outlook for Mac is a widely accepted email client for accessing and managing mails. A Mac system with MS Outlook uses the Microsoft User Data folder to store the database file with each identity in its own folder. These identities contain user mail data including messages, contacts, tasks, calendars, and more.
However, there are certain scenarios where Outlook fails to load and can often lead to corrupt or damaged database. Some of the signs for damaged Outlook Mac databases are mentioned below. Outlook fails to open. Outlook stops responding. Outlook items fail to open.
Outlook quits unexpectedly. Outlook opens a different item. Outlook contacts show blank lines.
Outlook message shows blank lines. Outlook displays incorrect contact entries. Outlook displays incorrect item as a search result.
Outlook fails to show the clippings in the Scrapbook. Outlook shows a window with blank office reminders. Outlook fails to display the added item like calendar event or a contact. There could be many more signs of corrupt Outlook Mac database. However, in any case, you need to rebuild your identity database. There are various ways for building identity database, but the best way is to use the Microsoft’s inbuilt Database Utility.
You need to follow the below-mentioned steps to rebuild the identity database in MS Outlook 2011 for Mac. Quit all applications. From the top toolbar, Click the menu. Select Quit.
Or else hold down the Command and Option keys, and then press Esc. In the Force Quit Application window, select the application. Select Force Quit to quit the application. From the upper-left corner, click the red close button to close the window. Determine the size of your identity. In the Finder, click Go-Home.
Navigate to the Documents folder-Microsoft User Data folder-Office 2011 Identities folder. Click the Identity folder. Click Get Info On the File menu.
Click Get Information to check the size of the database. Note: Make sure you have three times more hard disk space available than the size of your Outlook identity. This space should not include the wasted space, which gets automatically created while adding or deleting mail items like appointments, tasks, and notes, etc.
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Back up the current identity. In the Finder, click Go-Home.
Navigate to the Documents folder-Open the Microsoft User Data folder. Right-click the Office 2011 identities folder. Select Duplicate. This creates a copy of the identity folder. Quit all applications. Note: This backup can also be used by any third-party database recovery software.
Rebuild the database. Quit all applications. Start Outlook 2011 by holding down the option key. Select the database from the Database Utility window. Click Rebuild. The rebuilding process is shown in the Rebuilding Main Identify window. Once done, it will display the message “ Your database was rebuilt successfully.”.
Click Done. Restart Outlook Note: You can alternatively open the Database Utility by opening the Application folder-Microsoft Office 2011 folder and double-clicking the Microsoft Database Utility.app. Create a new identity The Outlook might create separate identities in case you are using Outlook at more than one place like at home and at work. Here each identity will store separate sets of mail items including tasks, calendars, account settings, etc. However, there are chances that one of such identities gets damaged. In such case, you must create a new identity to resolve this problem.
Quit all applications. Click the Outlook icon in the dock by holding down the Option key on the keyboard. Microsoft Database Utility opens. Add a new identity by clicking the plus + sign. Type a name for the new identity. Select the newly created identity.
Click the Action button. Select Set as Default. Quit Microsoft Database Utility. Restart Outlook. Note: You can alternatively open the Database Utility by opening the Application folder-Microsoft Office 2011 folder and double-clicking the Microsoft Database Utility app. The above-mentioned steps are more likely to resolve the issue. However, if it does not work, then Outlook database is most likely to be damaged beyond repair.
In such it is recommended to use a professional tool. Stellar Repair for OLM is a perfect tool to repair corrupt Mac Outlook database files and restores inaccessible mail items. Follow the below-mentioned steps to repair your corrupt OLM file using the Stellar Repair for OLM. Launch the Software. Select the corrupt/damaged OLM file by clicking the ‘Browse’ button. Click the ‘Start’ button to start the repairing process.
A ‘ Scanning OLM File’ status bar is displayed to show the scanning process. You can click the ‘Stop’ button to stop the scanning process in between. Once completed, the software provides the detailed summary of the entire process.
It shows the number of recoverable mail objects including Mails, Contacts, Calendars, Notes, and Tasks. Click the ‘Mail’ icon from the tool bar to see the preview. The interface displays three-pane; left pane shows the mail folders, the middle pane shows the mails in the mail folder, and the right pane shows the content of the selected mail from the middle pane. Click the ‘ Calendar‘ icon from the tool bar to preview the recoverable calendar entries. All the calendar entries are displayed in the middle pane. Click the ‘ Notes‘ icon from the tool bar to preview the recoverable Notes entries.
All the recoverable notes are displayed in the middle pane. Click the ‘ Tasks‘ icon on the tool bar to preview the recoverable Task entries.
All the recoverable Tasks are displayed in the middle pane. Click the ‘ Save Repaired File‘ icon from the tool bar to save any desired recoverable item. Choose any desired location to save the file. The repaired file gets saved by the name –‘ Main Identity.rge’.
Outlook for Mac - Release notes for Insider Fast builds Insider builds for Office for Mac are updated on a regular basis to provide new or improved features, security updates and bug fixes. To see similar information about other Office for Mac apps, go to. Learn how to, and check out the information below to learn about each Insider Fast release.
Version: 16.20 (181113) New or improved features:. Support for Dark Mode for users on macOS Mojave (10.14+). For users with Dark Mode turned on, Outlook will now support Dark Mode.
To try this feature, use System Preferences to switch your Appearance to Dark. Once enabled, Outlook will switch to Dark Mode, this also includes the new iconography Known issues:. Latest versions of WebEx are causing Outlook for Mac to crash. Calendar: users migrated to REST will lose Teams Meeting button if the tenant TeamsUpgradeMode is set to 'islands' Fixes:. None. Version: 16.20 (181112) New or improved features:.
We now support displaying up to 3 timezones in the calendar day & week views. Go to Outlook Preferences and add a 2nd & 3rd timezone to display in the calendar.
Calendar event cards now show the meeting response statuses of attendees (Office 365 subscriptions only) Known issues:. Latest versions of WebEx are causing Outlook for Mac to crash Fixes:.
Calendar: fix for All-Day travel event cards, with regards to lodging & rental cars. Calendar: fix for updating organization permissions for users migrated to Calendar REST. Version: 16.18 (180926) New or improved features:. Sensitivity labeling. When composing an email or authoring a document, under the Home tab you'll now see a Sensitivity button if you are signed in with an Office 365 work account. If your administrator has configured sensitivity labels for you, you can use this button to apply a sensitivity label to your email.
For more information, see the documentation here: Fixes:. Mail: delegates no longer see messages marked private. Mail: inline images appear correctly in other endpoints like Outlook Web Access, Outlook mobile etc. Mail: pasting and match formatting retains bullets and numbering. Mail: black line in compose body has been fixed. Calendar: exception to recurring meeting created by delegate no longer disappear Known issues:.
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None. Version: 16.18 (180903) New or improved features:. Improved manageability for administrators:. Prevent users from importing or exporting Outlook items. New preference keys in Outlook preference domain: DisableImport and DisableExport. Set as forced in configuration profile to display as disabled in File menu and Ribbon Fixes:.
Contact card: organization details display correctly in the contact card (previous known issue). Calendar: printing calendar on macOS Mojave works correctly.
Calendar: All Day events in different timezones show up correctly. Search: search scopes e.g. Current Folder, Subfolders etc.
Are no longer disabled when searching Known issues:. None. Version: 16.18 (180827) New or improved features:. Improved manageability for admins:. Hide 'Did you know?
Outlook supports Google, Yahoo!, and iCloud accounts.' Version: 16.17 (180816) New or improved features:. Now create Teams meetings in Outlook: Click on 'Teams Meeting' in the Organizer Meeting tab of the Ribbon to add meeting details 'Join Microsoft Teams Meeting' link and related meeting details will be added to the event body This feature is rolling out to Office 365 subscribers over a period of time, so you might not see it right away Fixes:. Calendar: current time indicator no longer overlaps with hour labels on calendar grid Known issues:. None. Version: 16.17 (180802) Fixes:. Mail: expanding a conversation in the Message List no longer selects random messages.
Calendar: Outlook no longer displays an empty calendar view after launch. Calendar: accepting a meeting without a response no longer creates a message in Drafts. Online Meetings: updated 'First online meeting?' Link in meeting body to new help article.
Reminders: Outlook no longer attempts to automatically dismiss recurring event reminders when the reminder for the event and the previous occurrence overlap New or improved features:. No new or improved features in this update Known issues:. None. Version: 16.15 (180530) (Includes fixes delivered in 28 and 23) Fixes:. Groups: Fix for an application crash when trying to remove group members and Outlook is offline. Contacts: Fix for a failure to save contact information in certain scenarios. Contacts: Fix for some or all contacts shown as gray circles instead of avatars or initials.
Calendar: Fix for syncing issues when a user’s mailbox is put into In-Place Hold / Litigation Hold mode. New or improved features:. No new or improved features in this update Known issues:. None. Version: 16.14 (180507) Fixes:.
Support: Status bar notifications fixed for incoming support messages. Accessibility: Improvements to VoiceOver for signatures. Calendar: Fix for a crash related to the weather widget in the calendar grid.
Calendar: Fix for a long-standing bug where bullets in meeting invites get converted to ‘?’. Mail: Fix for incorrect received time on messages sent that were previously in the Drafts folder New or improved features:. No new or improved features in this update Known issues:.
No known issues in this update. Version: 16.14 (180502) Fixes:.
Mail: fixed hang on Yosemite and El Capitan when composing a message (known issue from last update). Mail: fixed a sporadic incorrect sorting issue in the from field. Accessibility: improvements to VoiceOver for the Meeting Recurrence dialog. Accessibility: improvements to VoiceOver for the Meeting Search Rooms dialog. Accessibility: improvements to VoiceOver for the Signatures dialog New or improved features:.
No new or improved features in this update Known issues:. No known issues in this update.
Version: 16.14 (180430) Known issues:. Sometimes Outlook will hang on Yosemite and El Capitan when composing a message New or improved features:. Mail: animated GIFs now animate inside a mail compose window Fixes:. Mail: unable to resize images, chart, SmartArt in editor window (known issue from last update).
Mail: fix for triage hover actions that sometimes don’t show on mouse hover in the message list. Accessibility: improvements to VoiceOver and keyboard navigation when creating Groups. Accessibility: Send Later date picker is now accessible via VoiceOver and keyboard navigation. Version: 16.13 (180329) Fixes:.
Meetings: delegates can now schedule online meetings using principals' email addresses. Compose: Century and Century Gothic fonts are now available. Search: when searching by date, results are now displayed for the correct date. Mail: inline images are no longer grayed out in the attachment list for partially downloaded messages.
Support: app no longer hangs when clicking Contact Support without network connectivity New or improved features:. No new or improved features in this update Known issues:. No known issues in this update. Version: 16.13 (180327) Fixes:.
Search: no longer need to press Return key to perform search, restoring previous behavior. Mail: app no longer hangs when attempting to open certain plain text emails. Mail: attachments can now be added to replies and forwards converted from plain text to HTML. Calendar: Remove from Calendar is displayed on invitations even if event has been declined already New or improved features:.
No new or improved features in this update Known issues:. No known issues in this update. Version: 16.12 (180318) New or improved features:. Improved signature editor: a larger compose window is now provided for creating and editing signatures, offering a variety of formatting options, as well as the ability to insert images, alt text, links, and tables.
Learn more about the improved editor in our posted on the Outlook blog Fixes:. Rules: server rules containing errors are now highlighted when first displayed in the rules list. Context menu: error sound is no longer played when using Shift-F10 and selecting option with keyboard. Filters: sub-menu in top View menu no longer displays duplicated filter options. Preferences: 'Include delegate inboxes' is now part of Badge count prefs in Notifications & Sounds Known issues:. No known issues in this update. Version: 16.12 (180312) Fixes:.
Calendar: for IMAP and POP accounts, meetings converted from appointments now send properly. Calendar: when responding with Do Not Send Response the response is now saved properly. Google Accounts: the folder chooser in advanced search now lists folders in Google Accounts New or improved features:. Reminders: Outlook will no longer show reminders for past occurrences of recurring series, as well as reminders for completed series Known issues:. No known issues in this update. Version: 16.11 (180220) Fixes:. Improved People experience: when creating a new email or event, pressing delete key after clicking on a recipient to display the new contact card now removes the recipient without having to first dismiss the card.
Learn more about the new contact card in our posted on the Outlook Blog. Display second time zone: when adding a second time zone to the calendar grid, a label is now displayed for the default time zone. Learn more about new time zone features in our posted on the Outlook Blog.
Set start and end time zone: when dragging and dropping, or resizing an event in the calendar grid, the end time now remains set in the proper end time zone New or improved features:. No new or improved features in this update Known issues:. No known issues in this update. Version: 16.11 (180214) New or improved features:. Improved People experience: the contact card has been redesigned to put your contacts' key details front and center. Click on any name in your messages or events to access email and IM addresses, phone numbers, and other details, such as organization chart.
Requires activation via Office 365 subscription. Learn more in our posted on the Outlook Blog. Display second time zone: add a second time zone to the calendar grid to easily view your current time alongside a second time zone. To display a second time zone, go to Outlook Preferences Calendar or context menu in the calendar grid. Requires activation via Office 365 subscription. Learn more in our posted on the Outlook Blog.
Set start and end time zone: schedule events with start and end times in different time zones, such as flights spanning time zones. Simply toggle 'Time Zone' in the Ribbon or top Meeting menu to view time zone drop downs.
Swipe gesture customization: choose your message actions when swiping left and right on the Trackpad in the message list. Available actions include Delete, Archive, Mark as Read, Flag, and None, which disables the gesture. Requires activation via Office 365 subscription. Version: 16.11 (180130) New or improved features:. Google IMAP accounts now use OAuth for authentication via web browser-based sign-in. Refer to our for more details.
Version: 16.10 (180120) Fixes:. Google Accounts: files attached from Drive File Stream can now be properly viewed by recipients. Delegation: messages sent on behalf of delegates are now displayed as 'Principal on behalf of Delegate'.
Meeting invitations: calendar grid preview in the invitation is no longer stretched. Meeting invitations: window will now close after responding with accept/tentative decline action New or improved features:. No new or improved features in this update Known issues:. No known issues in this update.
Version: 16.9 (171206) Fixes:. Fixed a hang issue when loading large emails with HTML formatting. Fixed an issue with selecting the right Kerberos account for Kerberos authentication.
Fixed an issue about tokenizing a list of comma separated emails address in the To: field. Fixed a bug where inline images show up as blank on email reply. Improve app stability New or improved features:. Improved new account configuration flow for some well-known domains IMAP accounts.
Improved keyboard navigation through events on the Calendar grid when multiple calendars are selected. Improved Skype for Business phone and access code generation for quicker dial-in. Known issues:.
No known issues in this update. Version: 16.9 (171129) Fixes:. Fixed a crash when closing the calendar window after searching in calendar. Improve app stability New or improved features:. No new or improved features in this update Known issues:.
If you experience crash, please save the details by copying and saving the logs from 'More Information' in Microsoft Error Reporting window and report the issue via Contact Support (Outlook menu Help Contact Support). If you have difficulties launching Outlook, please report through. Version: 16.8 (171126) Fixes:. 'Mark as Complete' now works from Ribbon, top Message menu, and context menu (fixing known issue from last update). Messages can now be sent when one of the recipients is a contact copied from a contact list. 'View in Calendar' button in travel reservation and package delivery summary now focuses on the correct event in the calendar. When using VoiceOver VO-Shift-M command, context menu now appears for selected event in the calendar grid New or improved features:.
No new or improved features in this update Known issues:. No known issues in this update. Version: 16.8 (171114) Known issues:. 'Mark as Complete' does not work from Ribbon or context menu. Nevertheless, you can still mark email items as completed from the message list controls New or improved features:. Accessibility improvements:. VoiceOver on search field now announces number of search results returned.
Also, in Advanced Search, search criteria is announced. VoiceOver on status bar (at the bottom) now announces sync error and support notifications Fixes:. Improved app stability. Version: 16.8 (171111) New or improved features:.
Inbox Zero banners: reach zero items in a folder to view a friendly, inspirational message Fixes:. Inbox and other folders now sync properly (fixing known issue from last update). When searching in calendar, list view now properly updates with results.
Message preview is no longer clipped in mail list. When creating a new event in calendar view, the newly-created event is now selected in the grid after saving/sending Known issues:. No known issues in this update. Version: 16.8 (171107) Known issue:. Inbox or other folders may not sync properly in certain scenarios; fix is expected in the next update; Empty Cache for folder can be used to display new mail as a workaround Fixes:. When composing new mail, replying, or forwarding, text typed immediately after opening the window is now properly displayed.
Mail sent from IMAP accounts is now displayed in Sent folder in All Accounts. Folders in All Accounts now display mail from shared mailboxes New or improved features:. No new or improved features in this update.
Version: 16.8 (171101) New or improved features:. Repeat from November 1, 2017 release: OneNote integration: Send mail and meetings to OneNote; see for details (Office 365 subscription required) Fixes:.
Typing characters with accents in mail or event body when composing no longer results in Outlook becoming unresponsive. Floating windows, such as autocomplete when composing and weather in calendar, now have darker borders when using 'Increase contrast' setting in macOS System Preferences Accessibility Display Known issues:. No known issues in this update.
Version: 16.7 (171020) Fixes:. Outlook no longer crashes when replying or forwarding mail containing missing embedded images (displaying as '?' In the mail body). When opening a new mail or event compose window, focus is now placed in the To: field instead of the mail or event body. Google accounts: Mail with attachments are now properly badged with attachment icons in the mail list. Google accounts: After dismissing reminders for events that are part of a series, the reminder will remain dismissed New or improved features:. No new or improved features in this update Known issues:.
No known issues in this update. Updated October 13, 2017 with highlight flagged mail under 'New or improved features' Version: 16.7 (171008) Known issue:. Images in signatures aren't displayed in sent mail.
A fix is expected in the next update. One workaround is to create the signature in Word and then copy and paste it to the message body when composing New or improved features:. Highlight flagged mail: It's back! Last updated Oct 4 Version: 16.6 (171001) Known issues:.
Office 365 sign-in or keychain access prompt on first launch for some users. Signature images do not show up properly on sent mail. We are actively working on a fix. One possible workaround is to create the signature in Word and then copy and paste the signature to compose mail window. Outlook crashes when trying to send mail. If you experience consistent crash with send mail workflow, please troubleshoot with us via Help Contact Support. New or improved features:.
Emoji support when composing: see emoji added from Emoji & Symbols in the Edit menu Fixes:. Smart Folders is no longer displayed in the Calendar view sidebar if there are no smart folders. Added menu item for Message Preview to the View menu. Version: 15.38 (170822) New or improved features:. Mail Headers: Improved look and functionality for mail and meeting invitation headers (in Reading Pane and separate window); to learn more, go to.
Week Numbers: In Calendar view, week numbers are now displayed in Month view (Grid view) and in the mini-calendar in the Sidebar. If you click on the week number in the mini-calendar, your calendar will change to display that week Fixes:. When composing a message, duplicate Attach File buttons are no longer displayed in the Ribbon. When using spacebar key to press view selection buttons in the Sidebar, keyboard focus now remains on the button pressed Known issues:.
macOS High Sierra: If you have the Cisco WebEx plugin installed, Outlook might crash. When composing a message, dragging and dropping contacts between To, Cc, and Bcc fields requires selecting, clicking, and holding before dragging. Version: 15.38 (170801) New or improved features:. Improved app stability on crash and hang. Improved keyboard and VoiceOver navigation on recurrence setting drop-down of meeting items.
Improved keyboard and VoiceOver navigation for announcing group join/joining/leave/leaving on Group cards. Improved support message notifications so Outlook shows notification only when it's running in foreground.
Fixes:. Fixed a bug to create Outlook mail from mailto url from web browser. Fixed a bug to insert signature below the content generated from mailto link Known issues:. No known issues at this time. Update: A new Insider Fast release is available on 7/20 with version 15.37 (170720). Issues on missing signature and online meeting links are fixed.